Mobile Club FAQs

General Mobile Club FAQ

• How do I opt out?

  You can opt out by texting STOP, CANCEL, END or UNSUBSCRIBE to 70717. You may also email us at texthelp@lettuce.com or call us at 773-433-5117 to request to opt out. Someone on our mobile club team will confirm when your request has been received and completed.”

• How do I opt in?

  You may text the below keywords to 70717 to receive offers from the corresponding restaurants:
  Upon opt-in, you’ll receive recurring monthly messages from an automated system. Message & data rates may apply. Text STOP to cancel and HELP for help. Consent to text messaging terms is not required for purchase. Mobile T&Cs: lettuce.com/terms-of-use & Privacy Policy: lettuce.com/privacy-policy
  
  
  BEATRIX for Beatrix
  BEATRIXMKT for Beatrix Market
  CBBR for Cafe Ba-Ba-Reeba!
  COOKIE for The Cookie Bar by Summer House
  DORITE for Do-Rite
  SOL for El Segundo Sol
  EMA for Ema
  GABIMD for Mon Ami Gabi Bethesda
  GABI for Mon Ami Gabi Chicago
  GABILV for Mon Ami Gabi Las Vegas
  HAPPYLV for Happy Camper Las Vegas
  JOESCHI for Joe’s Seafood Chicago
  JOESDC for Joe’s Seafood DC
  JOESLV for Joe’s Seafood Las Vegas
  JOESLIVE for Joe’s Live Rosemont
  LETTUCE for Lettuce Entertain You
  LBBR for Lil’ Ba-Ba-Reeba!
  LONESTAR for Lone Star Smokeout
  RAMEN for Ramen-san
  SHAWSCHI for Shaw’s Chicago
  SHAWSSCH for Shaw’s Schaumburg
  SUMMERLP for Summer House Chicago
  SUMMERLV for Summer House Las Vegas
  SUMMERNB for Summer House North Bethesda
  SUMMEROL for Summer House on the Lake
  OAK for The Oakville Grill & Cellar
  OAKWINECLUB for The Oakville Wine Club
  TOKIO for Tokio Pub
  SMOKEOUT for Windy City Smokeout

• How many messages will I receive a month?

  Please see below for the expected message frequency of each of our mobile clubs.
  
  Beatrix
  You will receive up to 6 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Beatrix Market
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Cafe Ba-Ba-Reeba!
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Do-Rite
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  El Segundo Sol
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Ema
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Happy Camper Las Vegas
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Joe’s Seafood Chicago
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Joe’s Seafood DC
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Joe’s Seafood Las Vegas
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Joes Live Rosemont
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Lettuce Entertain You
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Lil’ Ba-Ba-Reeba!
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Lonestar Smokeout
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Mon Ami Gabi Bethesda
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Mon Ami Gabi Chicago
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Mon Ami Gabi Las Vegas
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Ramen-san
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Shaw’s Chicago
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Shaw’s Schaumburg
  You will receive up to 6 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Summer House Chicago
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Summer House Las Vegas
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Summer House North Bethesda
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Summer House on the Lake
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  The Cookie Bar by Summer House
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  The Oakville Grill & Cellar
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  The Oakville Wine Club
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Tokio Pub
  You will receive up to 4 messages per month from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy
  
  Windy City Smokeout
  You will receive recurring monthly messages from an automated system. Standard message and data rates may apply. Text STOP to cancel. Text HELP for help. Consent to text messaging terms not required for purchase. Mobile Terms and Conditions and Privacy Policy

• What are the message and data rates?

  Standard messaging and data rates apply. Please check your text messaging plan with your carrier.

• Why doesn’t my offer work?

  We apologize for the inconvenience. Your offer may not work for one of the following reasons:
  

  
  
  1. The offer has expired - If it is past the expiration date of the offer you received, your offer will no longer work.
  
  
  2. Restrictions for the promotion have not been met - Please read the restrictions in the mobile message you received to confirm your purchase meets the restrictions of the promotion.
  
  
  3. Restaurant not participating in promotion - Please confirm the restaurant you are visiting is participating in the promotion.
  
  
  4. Other – Please email us at texthelp@lettuce.com or call us at 773-433-5117 to speak to someone on our mobile club team about why your offer is not working.
  
  

• I have changed phone numbers or service providers. How do I opt back in?

  Please re-opt into the mobile clubs of your choice by texting the keywords to 70717 to receive offers from the corresponding restaurants listed here.
  
  Upon opt-in, you’ll receive recurring monthly messages from an automated system. Message & data rates may apply. Text STOP to cancel and HELP for help. Consent to text messaging terms is not required for purchase. Mobile T&Cs: lettuce.com/terms-of-use & Privacy Policy: lettuce.com/privacy-policy
  
  BEATRIX for Beatrix
  BEATRIXMKT for Beatrix Market
  CBBR for Cafe Ba-Ba-Reeba!
  COOKIE for The Cookie Bar by Summer House
  DORITE for Do-Rite
  SOL for El Segundo Sol
  EMA for Ema
  GABIMD for Mon Ami Gabi Bethesda
  GABI for Mon Ami Gabi Chicago
  GABILV for Mon Ami Gabi Las Vegas
  HAPPYLV for Happy Camper Las Vegas
  JOESCHI for Joe’s Seafood Chicago
  JOESDC for Joe’s Seafood DC
  JOESLV for Joe’s Seafood Las Vegas
  JOESLIVE for Joe’s Live Rosemont
  LETTUCE for Lettuce Entertain You
  LBBR for Lil’ Ba-Ba-Reeba!
  LONESTAR for Lone Star Smokeout
  OAK for The Oakville
  OAKWINECLUB for The Oakville Wine Club
  RAMEN for Ramen-san
  SHAWSCHI for Shaw’s Chicago
  SHAWSSCH for Shaw’s Schaumburg
  SUMMERLP for Summer House Chicago
  SUMMERLV for Summer House Las Vegas
  SUMMERNB for Summer House North Bethesda
  SUMMEROL for Summer House on the Lake
  TOKIO for Tokio Pub
  SMOKEOUT for Windy City Smokeout

• How do I contact someone with additional questions or feedback?

  We appreciate your feedback and would love to hear from you. Please email us at texthelp@lettuce.com or call us at 773-433-5117 to speak to someone about our mobile clubs.