Frequent Diner Club FAQ
General Frequent Diner FAQ
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You receive one Frequent Diner Club Point for every dollar you spend on your Food & Beverage when dining at any participating Lettuce Entertain You Restaurant. You will automatically receive $10 in Reward Dollars for every 150 points you earn.
There are three Status Levels that you can achieve as a member of the Frequent Diner Club
- Blue Members spend between $1-$999 in a calendar year, and earn 1 Point per Dollar spent
- Silver Members spend at least $1,000 in a calendar year, and earn 1.25 Points per Dollar spent
- Gold Members spend over $2,500 in a calendar year, and earn 1.5 Points per Dollar spent, and have other special privileges such as Priority Reservations at Lettuce Restaurants
Once you have reached Silver or Gold Status, you will keep that status through the current and following calendar years.
You can manage your account, make reservations, store Gift Cards, track points, and redeem Reward Dollars using the LettuceEats app. -
The key to earning points is the Check-In page on the LettuceEats app.
Tap “Check In” at the bottom of the app screen, then tap the name of the restaurant where you are dining. The app will then generate a four-digit check in code which you should write at the bottom of your restaurant check in the box that reads “LettuceEats Mobile Code”
OR
Present your Frequent Diner Club Rewards Card when paying the check, and ask your server to apply points to your account. -
Frequent Diner Club Points may be earned on orders placed directly through our restaurant websites, Lettuce.com, or our LettuceEats app.
Frequent Diner Club points are not earned on orders placed with Caviar, Delivery Wow, DoorDash, Grubhub, Uber Eats, Postmates, Dwell Social, or any other third-party service.
Online carryout and delivery orders from Maggiano’s Little Italy or Wow Bao are not eligible to earn Frequent Diner Club points. If you would like to earn points for your carryout order at a Maggiano’s Little Italy or Wow Bao location, you must call the restaurant directly to place your order.
Frequent Diner Club points and Reward Dollars may be earned on eligible carryout orders at Maggiano’s Little Italy locations in Illinois and Wisconsin through April 15, 2023. Effective April 16, 2023, Maggiano’s Little Italy will no longer participate in the Lettuce Entertain You Frequent Diner Club. Points earned at Maggiano’s locations prior to April 16, 2023 will remain in member accounts for future redemption at participating Lettuce Entertain You restaurants only. -
To use the Reward Dollars in your account, write the amount you wish to redeem in box labeled ‘Rewards to Redeem $’ (located just underneath the section that reads ‘LettuceEats Mobile Code’).
OR
When using your Rewards Card, just let your server know the amount in Rewards Dollars you wish to apply to your bill.
Frequent Diner Dining Rewards are not valid in conjunction with any other offers, discounts, and promotional certificates. Frequent Diner Rewards cannot be redeemed on Saturday nights after 3 pm at any Lettuce restaurant or participating locations. Friday nights are also excluded at the Eiffel Tower. Reward Dollars are not valid at Joe’s Live in Rosemont, IL, Studio Paris, Do-Rite Donuts, The Ivy Room, Maggiano’s Little Italy, Wow Bao locations outside of Chicago, or any Big Bowl Express locations.
Frequent Diner Club points and Reward Dollars may be earned and redeemed at Maggiano’s Little Italy locations in Illinois and Wisconsin through April 15, 2023. Effective April 16, 2023, Maggiano’s Little Italy will no longer participate in the Lettuce Entertain You Frequent Diner Club.
Rewards Dollars are also not valid on New Year’s Eve, Valentine’s Day, Mother’s Day, Thanksgiving and Christmas. Frequent Diner Rewards are also not valid in conjunction with any other offers, discounts and promotional certificates. Reward Dollars are only to be redeemed for food and beverage. Frequent Diner Rewards are not valid for payments toward private parties, merchandise, or catering (carryout or delivery orders over $250). -
Frequent Diner Club Points are issued when Gift Cards are purchased, but not when they are redeemed. Frequent Diner Club Points are not posted on the portion of your bill paid with Gift Cards. Only the person buying the Gift Card is eligible for Frequent Diner Club Points. Reward Dollars cannot be used to purchase Gift Cards.
During the Holiday Bonus Gift Card promotion (in November and December), members have the option to receive either the $25 Holiday Bonus Certificate OR Frequent Diner Club Points for their purchase, not both. Additionally, if the Holiday Bonus is chosen, the purchase will not contribute to your annual Frequent Diner Club spend. -
To earn Frequent Diner Club Points when hosting a party or Private Event, you must be a Frequent Diner Club Member prior to your event date. You will receive one point per dollar for your food and beverage total. Please note: Silver and Gold bonus points are not awarded for parties or Private Events.
The name of the person receiving Frequent Diner Club points must appear on the contract. In the case of a business event, either the planner or the host may receive points. For social events, only the host is eligible to receive points.
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Members with a paid visit/point accrual transaction in the 12 months prior to their birth date will receive a Birthday Reward posted to their account on the first day of the month of their birthday.
Blue and Silver members receive $15 Birthday Rewards and Gold members receive $20 Birthday Rewards. Birthday Rewards can be used toward your dining check on any day without restrictions.
Birthday Rewards added on or after January 1, 2020 are valid for 90 days from the first day of the month of your birthday. Birthday Rewards are not cumulative, and the previous year’s Birthday Reward must be used in order for the current year’s to post. -
If you have at least one paid visit/points accrual added to your account during the calendar year, the pointson your account will roll over to the following year.
If you have not had a paid visit/points accrual added during a calendar year, and un-redeemed points remaining at the end of the year will be forfeited at year’s end (December 31)
Please note that earned Reward Dollars on your account never expire and will carry over from year to year. -
Frequent Diner Club Points cannot be earned at the Windy City Smokeout, and Reward Dollars may not be redeemed at the Windy City Smokeout.
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Effective April 16, 2023, Maggiano’s Little Italy no longer participates in the Lettuce Frequent Diner Club. Frequent Diner Club points and Reward Dollars will not be earned or redeemed at Maggiano’s Little Italy restaurants. For more information, please see our additional FAQS.
Ordering Online for Points
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Coffee or Tea purchases online for pick-up or delivery do not count towards the Beatrix Coffee Club awards. This feature will be coming soon but is NOT part of the initial release of automatic earning points. We apologize for any inconvenience. Only purchases made in a Beatrix restaurant or Beatrix Market location will count towards your complimentary coffee. To learn more about this program, click here.
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1First, you must make sure that you are ordering directly from one of our restaurant websites, lettuce.com, or the LettuceEats app.
Earning your points is easy - if you follow the important steps below! You will need to sign in to your Frequent Diner Club account when you order through our website or app to get your points. Here’s how:
Step One: Visit lettuce.com/restaurants, our restaurant website or open up your LettuceEats app.
Step Two: Select the restaurant you want to order from.
Step Three: Click on the banner Lettuce Entertain You Frequent Diner banner to Sign In.
Step Four: Sign in to your Lettuce Entertain You Frequent Diner Club account with your username and password. Click forgot password if you need to.
Step Five: Verify your account. You’ll be redirected to the ordering page to do a 2-Factor Authentication with a code that will be sent to your mobile number.
Step Six: You’re in! Order your favorite dishes.
Step Seven: When you arrive at checkout, you’ll earn points on the order subtotal. (Points are not awarded for delivery or service fees).
Step Eight: Hang tight: Your points will be posted to your account once your order is picked up or delivered.
If you have any questions, please feel free to shoot us a note at fd@lettuce.com. -
We only have the ability to link one account to any online orders for pick-up or delivery.
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Yes – Reward Dollars can be redeemed when placing orders exclusively through Lettuce.com or the LettuceEats® app.
Online carryout and delivery orders from Wow Bao are not eligible to earn or redeem Frequent Diner Club points. If you would like to earn or redeem points for your carryout order at a Wow Bao location, you must call the restaurant directly to place your order
Frequent Diner Dining Rewards are not valid in conjunction with any other offers, discounts, and promotional certificates. Frequent Diner Rewards cannot be redeemed on Saturday nights at any Lettuce restaurant or participating locations. Friday nights are also excluded at the Eiffel Tower. Reward Dollars are not valid at non-participating locations including, but not limited to, airport locations, Big Bowl Chinese Express, The Ivy Room, Studio Paris, Tree Studios, Joe’s Live in Rosemont IL, Maggiano’s Little Italy locations, Windy City Smokeout, and Wow Bao locations outside of Chicago IL.
Rewards Dollars are also not valid on New Year’s Eve, Valentine’s Day, Mother’s Day, Thanksgiving and Christmas. Frequent Diner Rewards are also not valid in conjunction with any other offers, discounts and promotional certificates. Frequent Diner Rewards are not valid for payments toward private parties, merchandise, or catering (carryout or delivery orders over $250). -
You are only eligible for points on the food and beverage check subtotal. Points are not awarded on tax, delivery, or service charges.
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Orders placed on or after December 7, 2021, are eligible to earn points. If you did not link your Frequent Diner Account to your order you will need to email fd@lettuce.com or call us at 773-538-8823 and provide us with your email receipt. We can retroactively add the points to your account. Please note, this may take up to 4 business days to process. For immediate points, please remember to log in with your Frequent Diner Club username and password.
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No. Frequent Diner Club Points may be earned on orders placed through our restaurant websites, Lettuce.com, or our LettuceEats app. Frequent Diner Club points are not earned on orders placed with Caviar, Delivery Wow, DoorDash, Grubhub, Uber Eats, Postmates, Dwell Social, or any other third-party service.
Carryout and delivery orders placed through Wow Bao are not eligible to earn Frequent Diner Club points. If you would like to earn points or redeem Reward Dollars, please call the restaurant directly. -
Try logging in and click the forgot password link. An email will be sent to you with a link to reset. Please note all passwords must have the following complexity.
- 8 characters
- 1 special character (!@#$%^&*()_+)
- 1 number
- 1 uppercase letter
- 1 lowercase letter
You can always email us at fd@lettuce.com.
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